Commencing:

4 September 2017

Location: Sunshine,

Certificate II in Community Services

*Taking expressions of interest*

Course Code: CHC22015

Have you considered a career in the health sector?

The 29th preparation program with Western Health commences on 4 September 2017.  This course has been developed in partnership with Western Health as preparation for the role of Health Services Assistance.

The course will introduce you to aspects of the role of a Health Services Assistant and includes a five day work placement at one of Western Health’s campuses located in Footscray, Sunshine and Williamstown.

On successful completion of this course, you will receive the CHC22015 Certificate II in Community Services.  You may be offered a traineeship opportunity with Western Health leading to HLT33115 Certificate III in Health Services Assistance.

Many past participants who have successfully completed the course and gained a traineeship with Western Health have applied for on-going casual, part-time or full-time work across the three campuses.

Alternatively, this qualification may be used as a pathway qualification into a range of community services work.

Practical Placement

Includes a 30 hour industry placement to ensure you have the best opportunity to apply and further develop your skills in a workplace setting.  Placement will take place across Western Health campuses located in Footscray, Sunshine and Williamstown.

How will you benefit?

Successful completion of the Certificate II in Community Services may lead to the offer of a position in Western Health’s Health Services Assistant Traineeship program.  Alternatively, graduates of the program may undertake further study in community services or seek employment in the following areas:

Assistant community services workersHousekeeping assistant
Care service employeePersonal care assistant
Contact officersCustomer service staff
Domestic assistantProvision of emergency relief
Home helperSupport worker

Core Units

BSBWOR202Organise and complete daily work activities
CHCCOM001Provide first point of contact
CHCCOM005Communicate and work in health or community services
CHCDIV001Work with diverse people
HLTWHS001Participate in workplace health and safety

Elective Units

CHCCDE003Work within a community development framework
HLTFSE001Follow basic food safety practices
CHCCCS012Prepare and maintain beds
BSBWOR201Manage personal stress in the workplace
HLTAID003Provide first aid

Entry requirements

There are no formal entry requirements although it is expected that students will have basic literacy and numeracy skills and moderate computer, internet and email skills.  They also need to demonstrate genuine compassion and empathy towards others.  This training program includes an additional industry placement component (30 hours) and you will need to have a satisfactory National Police check and Working with Children Check (must be obtained by participant following acceptance into course).  Students are required to have a Unique Student Identifier (USI) to commence and accredited training in Australia.  Please see staff if you need any advice on this matter.

Hospitals remain open 24 hours a day and require employees to work different shifts.  This may include a mixture of morning, afternoon and night shifts.  The length of each shift may vary.  In addition, employees are expected to work on public holidays and school holidays.

Employees need to be physically fit to carry out all aspects of this position.

Delivery method

  • Face to dace classroom delivery
  • Mixed mode delivery
  • Industry involvement
  • Workplace visits
  • Specific industry placement (30 hours)

Resources included

All course materials are provided.

Assessment requirements

Examples of evidence gathering techniques that will be used:

  • Written assessments
  • Performance of role plays in a simulated environment
  • Case studies
  • Portfolio – collection of documentation from each unit of competency and grouped together as a holistic assessment (this method will also validate progressive assessing of elements of competency from a variety of units or specific units of competency)
  • Group discussions
  • Trainer questions/feedback plus student feedback and questions
  • Performance and demonstration of competencies required in the workplace
  • Workplace activities and supervisor feedback

You need to have prior to placement

  • National Police Check
  • Working With Children Check